Introducing the first update to the Deploying and Administering CRM Online and CRM 2015 documentation!
Allow me to get you up to speed on what is going on in the world of CRM documentation for administrators and IT professionals.
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Now available: Videos for the release of Microsoft Dynamics Marketing 2015 Update
These videos feature key components of Microsoft Dynamics Marketing 2015 Update. -
Now available: Videos for the release of Microsoft Dynamics CRM 2015
These videos feature key components of Microsoft Dynamics CRM Online 2015 Update and Microsoft Dynamics CRM 2015 (on-premises). -
New Mobile app SDK samples for iOS, Android, and Windows
We’re happy to release a collection of mobile app SDK samples to help deliver mobile-first solutions with Dynamics CRM. -
Set your default dashboard in Microsoft Dynamics CRM
In Microsoft Dynamics CRM, each time you sign in to the system you’ll see the dashboard, which gives you easy-to-read charts and graphs that help you see how you and your team are doing with key metrics (also known as key performance indicators, or KPIs). -
4 timely tips to track your notes and activities in Microsoft Dynamics CRM
In Microsoft Dynamics CRM, you use activities to keep track of all your customer communications. -
CRM basic training for people who don’t have a lot of time to read (new eBook for sales pros and service reps!)
The Microsoft Dynamics CRM Basics eBook contains a quick run-down of the basics anyone needs to know to move customers through the sales cycle or resolve a service issue successfully. -
Microsoft Dynamics Marketing 2015 Update content is here!
Here’s where to find all the new documentation available for the Microsoft Dynamics Marketing 2015 Update. -
SSL v3.0 & Microsoft Dynamics
The SSL 3.0 vulnerability referenced in the Security Advisory 3009008 , also known as “Poodle”, has received a significant amount of attention. -
CRM 2015 prerelease content is here!
Here’s where to find all the new preview documentation available for the Microsoft Dynamics CRM Online 2015 Update and CRM 2015 (on-premises). -
Looking for help for the CRM product family
Whether you’re an administrator, a developer or a daily user, here’s a collection of links to help for Dynamics CRM, Dynamics Marketing and Social Listening! Microsoft Dynamics CRM Visit the CRM Help Center for easy access to CRM product information. -
New feature coming in 2015! Create custom Help for your users
Applies to: Microsoft Dynamics CRM 2015, Microsoft Dynamics CRM Online 2015 Update Have you ever wanted to customize the default CRM Help content and extend it to cover all the custom developments you’ve added for your business? With the 2015 versions of Microsoft Dynamics CRM (coming soon), you can do just that.
