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Work IQ

Work IQ is a workplace intelligence layer that delivers a semantic understanding of everything happening across your business.

Work IQ

Work IQ is a workplace intelligence layer that delivers a semantic understanding of everything happening across your business.
Overview

Work IQ API Components

  • Returns pre-processed responses from Copilot and agents, giving programmatic access to the full Copilot experience
  • Returns data and context in agent-ready formats to process with your own agent orchestration
  • Provide agentic access to Microsoft 365 entities and actions efficiently at scale
  • Working environments for agentic reasoning and problem solving within your Microsoft 365 tenant
Platform capabilities

Built for workplace agents at enterprise scale

Workplace intelligence designed for the unique needs of agents
Intelligence

Continuously builds and structures high-quality context across your entire data estate

Speed

Agent-optimized retrieval that enables fewer round trips to the service and lower latency access to rich context

Efficiency

Handles retrieval, context assembly, and reasoning in a unified runtime rather than with iterative, token-intensive reassembly

Scale

Designed for high volume agent reasoning and tool-calling to operate at the scale of agentic workloads, not humans

Governance

Operates directly on enterprise data in place, preserving existing security and governance policies

Work IQ in Copilot

Used by Microsoft 365 Copilot

Grounded in work context

Get relevant responses that pull in the right data, understand the context, and reflect how you work
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Frequently asked questions

  • Bring Work IQ into any agent you build. Connect via A2A, MCP, or REST to use grounded, permission‑aware workplace intelligence in your custom agents, SaaS apps, and multi‑agent systems. Governance comes built in, with no raw data wiring or orchestration overhead to manage.
  • Work IQ reasons over information across your entire workplace, from Microsoft 365 content like emails, chats, meetings, and files to data from connected business systems and line-of-business applications. It continuously structures these into agent‑ready intelligence, giving any agent grounded, permission‑aware context to act on.
  • Yes. Work IQ reaches beyond Microsoft 365 into Dataverse, line‑of‑business systems, SaaS, and external sources. Adding a new source is a matter of policy and configuration, not redeployment, so developers expand what their agents know without rewriting tools, reprovisioning permissions, or breaking governance.
  • The Work IQ API is the entry point to workplace intelligence. Through MCP, A2A, and REST, it gives any agent or app grounded, permission‑aware access to live work context across Microsoft 365 and connected business systems, with enterprise governance applied automatically, so you build on intelligence, not raw data.
  • With the Work IQ API, developers build custom agents, intelligent SaaS apps, and multi‑agent workflows that reason over real work context across Microsoft 365 and connected systems. Every call is grounded and permission‑aware, so you ship enterprise‑ready experiences faster, without raw data wiring or custom orchestration.
  • Work IQ applies your existing enterprise security, privacy, and governance by design. Every response is permission‑trimmed and bound by your identity, sensitivity, and compliance policies, so the context flowing into any agent stays within the boundaries your business already trusts, no custom enforcement required.
Next Steps

Build agents with Work IQ

Use Work IQ to empower your agents and applications with workplace intelligence

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