Author: Diana Mivelli
Featured
All posts by Diana Mivelli
-
Supercharging network operations at Microsoft with AI-based unified network intelligence
At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs, incidents, tickets, and fragmented tools. They piece together signals from…
-
Transforming IT support across Microsoft with the Employee Self-Service Agent
We’re in a new world of work support today, where Microsoft 365 Copilot and agentic AI make getting detailed help with a problem as easy…
-
Unfolding our AI-in-IT story: What to expect at the 2026 Microsoft 365 Community Conference
This article is about an event that is now completed. We leave the post up on our site as a record of the conference and…
-
Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end…
-
Mapping the Microsoft approach to accessibility in the world of AI
More than 1 billion people worldwide have a disability, and 83 percent of people will experience a disability during their working years. As AI transforms…
-
Picking the right Copilot for the job: Tips from our experience at Microsoft
Since its launch in 2023, Microsoft 365 Copilot has evolved from a single AI assistant into a full squad of powerful AI sidekicks, including chat,…
-
Powering data governance at Microsoft with Purview Unified Catalog
Data fuels everything that we do here at Microsoft, from the daily operations that keep the business running to the innovations that shape the future.…
-
A one-hour solution: Scaling Microsoft Teams Rooms in small spaces with Express Install
Small meeting rooms have long been overlooked in the modern workplace—they get heavy use, but always seem to be too costly to invest in improving…
-
Powering our Microsoft 365 Copilot adoption with gamification
When it comes to powering Microsoft 365 Copilot adoption rates internally here at Microsoft, it’s game on. Literally. We were the first enterprise to fully…