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Data and AI
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From data sprawl to AI-driven seller insights at Microsoft
Sellers at Microsoft have access to a wide range of data to help them understand their business, identify risks, and focus on opportunities. Over time,…
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Streamlining finance cash collection at Microsoft with AI
When it comes to running a business, getting paid on time is critical. Our Global Collection team in the Microsoft Treasury division makes sure payments…
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Microsoft Build 2026: Empowering our developers to adopt agentic AI at Microsoft
In Microsoft Digital, the company’s IT organization, our journey to agentic AI has been an evolution—one that began with early experimentation in AI-powered productivity and…
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Conditioning our unstructured data for AI at Microsoft
Anyone who has ever stumbled across an old SharePoint site or outdated shared folder at work knows firsthand how quickly documentation can fall out of…
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Harnessing AI: How a data council is powering our unified data strategy at Microsoft
Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has…
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Powering data governance at Microsoft with Purview Unified Catalog
Data fuels everything that we do here at Microsoft, from the daily operations that keep the business running to the innovations that shape the future.…
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Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide
Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a…
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Embracing emerging technology at Microsoft with new AI certifications
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. As the company’s IT organization, we at Microsoft Digital realized that advanced…
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Transforming our data culture with AI-ready data
IT organizations—at Microsoft and companies around the world—will never be the same thanks to AI. For all the benefits that AI and machine learning offer,…
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Boosting Microsoft 365 Copilot Chat with smart enterprise content management
When our employees look for content internally here at Microsoft, they go to Microsoft 365 Copilot Chat first. With Copilot Chat, they can easily get…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to…
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Protecting against oversharing Power BI reports with Microsoft Sentinel
Microsoft Power BI is an essential tool for monitoring performance, identifying trends, and developing stunning data visualizations that many teams across Microsoft use every day.…