Microsoft Translator multi-device conversation help and FAQs

I’m a business owner. How do I install this product at my business premises?

Contact us to learn more about how you can install this product at your business premises.

Troubleshooting speech translations

• Check the Languages page to see if a language supports speech functionality.
• Speech translation feature works only while online.
• Speak clearly, ideally without background noise.
• Translator better recognizes speakers of the languages’ native tongue.
• Translator works best when translating full sentences.

I’m giving a presentation or a lecture. What settings should I use?

Turn on the Presenter mode toggle in the multi-device conversation feature Settings pane while giving a presentation. This will unmute your microphone for the duration of the presentation.

If you are the conversation host, turning on Presenter mode will also mute other participants to prevent interruptions during the presentation.

What languages are supported by Microsoft Translator?

View our list of languages supported for both speech and text translation.

Translating audio from movies, video clips, or external media

The Microsoft Translator app does not support translation of external media sources or files, such as movies or video clips.

Translation mistakes

The translation system is constantly learning, making corrections, and improving its output. In some instances, it can create errors, especially when the phrase lacks context. Visit our machine translation page to learn more about how it works.

To report obvious translation errors, send us feedback and include:

• the ‘from’ language text input
• the ‘to’ language text translation output
• the expected translation output

Speech translation languages: what is available for which feature?

Visit our languages page for complete list of languages and features in the app.

Why do I need to use a headset to use this product?

A headset provides a close-talking microphone that produces a higher quality of recognition for the user’s speech and is less likely to pick up noise from your environment.

Using a headset, a lapel microphone or a bluetooth microphone will result in the best quality of speech recognition and therefore have improved translations compared to a laptop or a PC’s default microphone.