How to future-proof your business: a CFO’s-eye view
At times of economic turmoil, chief financial officers (CFOs) are under even more pressure than usual to manage risk and drive resilience.
Finance
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How to negotiate uncertainty in banking: aligning growth with efficiency
Find out how leading bankers and innovators look to maintain growth and efficiency in a downturn, from the Financial Times Global Banking Summit in London. -
The future of banking: How to stay innovative, collaborative and secure
In the current economic environment, banks and other financial services firms recognise the need to embrace digital transformation to get maximum value from their technology investments and do more with less. -
How FSI organisations should balance supply chain and concentration risk
I speak to a lot of people about the security challenges facing financial services organisations in my role as Cyber Security Sales Director at Microsoft. -
How data and AI will transform contact centres for financial services
Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. -
How financial institutions can digitise and automate business processes with no/low code
Digital modernisation is quickly becoming critical for business success in financial services. -
The rise of digital banking: where do we go from here?
Traditional banks have often relied on a strong brand reputation and financial products to attract and retain customers. -
How AI and collaboration are shaping a smarter future for anti-money laundering
Traditionally, banks have thought of anti-money laundering and know your customer (AML-KYC), fraud and cybercrime as three separate problem sets. -
How to drive innovation and agility in financial services
I hear a lot of people talking about the journey to the cloud. -
How UK fintechs can help build innovation and personalised customer experiences
How can financial services organisations be more innovative and resilient? They need to remain future focussed, identify opportunities to build differentiated experiences, better manage risk and modernise core operations.