Agent governance | Microsoft Copilot Blog

A person working on a laptop in an office. Text overlay says, Build your voice agent

June 25 10 min read

Building reliable voice agents: A practical guide

Learn how to design AI voice agents that handle real conversations, stay reliable under pressure, and scale from prototype to production.

A person working on a computer in an office, framed by blue graphics and stylized icons for PowerPoint, Word, and Outlook

June 11 8 min read

Who evaluates the evaluators? The data science behind agent evals

An inside look at the data science and evaluation systems helping teams improve agent quality at scale in Copilot Studio.

The words try Mistral Medium 3.5 in Copilot Studio appearing on a blue and purple background

May 28 2 min read

Mistral joins Copilot Studio’s growing lineup of model providers

Copilot Studio adds Mistral Medium 3.5, expanding model choice with in‑region data control, strong multilingual performance, and admin governance.

May 26 7 min read

New and improved: Computer-using agents, a new workflows experience, and real-time voice experiences

Learn what’s new in Copilot Studio, May 2026: computer-using agents are now generally available, plus redesigned workflows and Work IQ extensibility.

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May 19 12 min read

The in-depth guide to managing real-time voice agents at scale

Explore an in-depth guide to managing customer-facing real-time voice agents with Copilot Studio, from governance foundations to production readiness.

May 11 7 min read

New and improved: Agent governance, intelligent workflows, and connected app experiences

See what’s new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estimator.

April 1 7 min read

New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration

Learn what’s new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance controls.