AI in retail: the opportunity for software development companies
Explore how retail-focused software development companies are reshaping the industry with Microsoft and generative AI.
Retail
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Resilient retailing: NRF23 takeaways – Olaf Akkerman
As we seek to navigate today’s uncertain economic conditions, it’s reassuring to hear insights and advice from industry leaders on how retailers can not only survive but thrive by embracing digital technology. -
Resilient retailing: NRF23 takeaways – Jennifer Morrison
With business models being challenged by seemingly endless disruption, industry leaders are offering practical advice on how retailers can adopt digital strategies to survive and thrive in a volatile world. -
How to bridge physical and digital retail with a connected commerce platform
One of the great perks of my role is getting to speak to some of the biggest retailers in the UK about how their partnership with Microsoft can help shape the future of retail. -
Empowering retail employees: How to transform the frontline
Frontline employees are the most valuable brand ambassadors in retail. -
The top five ways to personalise your customer service
Gaining a customer for life happens when organisations make every interaction matter. -
Joining the dots: What does sustainability mean for retailers?
What is sustainability? As a Global Sustainability Specialist for Microsoft with a passion for all things sustainable, it’s a question I get asked a lot. -
How far should AI lead your customer service journey?
In today’s environment, to meet customer expectations, organisations should equip themselves to deliver an ‘always-on’ service. -
Communities, sustainability, metaverse and the future of retail
It’s a fascinating time for retail in the UK. -
Closing the loop on sustainable supply chains in retail
Sustainability is a new driving force to judge a retailers ultimate performance.