How a modern data strategy can position your business for success in the new normal
Discover how a modern data strategy can help you drive business goals and become a more resilient, adaptable retail organisation.
Retail
-
-
Re-imagining retail: How supermarkets have adapted for the new normal
Discover how Sainsbury’s grew and became more resilient, while ensuring employees and customers stay connected in the new normal. -
3 ways to work smarter and prepare for the future of retail
Succeed in the future of retail the new world of work by being smarter, more resilient, and even more customer-focussed. -
How retailers can manage financial risk and reduce fraud
Discover how retailers can manage fraud and protect their customers, while providing great personalised experiences in a digital environment. -
Closing the loop on sustainable supply chains in retail
Sustainability is a new driving force to judge a retailers ultimate performance. -
Communities, sustainability, metaverse and the future of retail
It’s a fascinating time for retail in the UK. -
How far should AI lead your customer service journey?
In today’s environment, to meet customer expectations, organisations should equip themselves to deliver an ‘always-on’ service. -
Joining the dots: What does sustainability mean for retailers?
What is sustainability? As a Global Sustainability Specialist for Microsoft with a passion for all things sustainable, it’s a question I get asked a lot. -
The top five ways to personalise your customer service
Gaining a customer for life happens when organisations make every interaction matter. -
Empowering retail employees: How to transform the frontline
Frontline employees are the most valuable brand ambassadors in retail.